Explaining Your Product To Every Lead? It’s A Wrong Approach

Picture of Komal Chaturvedi
Komal Chaturvedi

Co-Founder & CEO, MotionGility

Explaining Your Product To Every Lead? It’s A Wrong Approach
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If you think that just building a product makes everything easy for your business, you’re quite wrong.

Most founders face the problem of explaining their product to users, and they don’t know how to do it properly.

If you’re manually explaining your product on every sales call, you’re not just wasting time, but confusing the prospects and missing out on growth, too.

Note: But your competitors aren’t doing this.

The Hidden Cost of Manual Product Demos

It’s no secret that explaining complex products is exhausting.
 

Whether you’re a SaaS founder or running a tech startup, you’ve probably spent countless hours drawing diagrams, sharing screens, and watching prospects struggle to understand your product.

Yes, you’re wasting time, but that’s not the only thing happening here because you’re also creating a bottleneck for your business that’s hindering your growth.

Just take a moment to think about it: Every minute you spend explaining basic functionality of your product is a minute you’re not spending on strategic conversations and closing deals for your business. 

Plus, when your explanations vary from call to call, your messaging gets inconsistent, and that’s one of the worst things, as you’re confusing your prospects.

Industries Most Affected by Manual Product Explanations

Here are 5 industries that struggle the most with manual and repetitive product explanations, often wasting time: 

1. SaaS & Technology

SaaS products are often complex and feature-rich, making manual explanations time-consuming as sales teams spend significant time educating each lead, risking miscommunication and lost opportunities.

2. Finance & FinTech

Financial products are complex and regulated, requiring clear communication of benefits and risks, but manual explanations increase the risk of misinterpretation and slow down onboarding.

3. HealthCare & Medical

Medical products require detailed and accurate explanations to ensure compliance and patient understanding, yet manual explanations often lead to confusion and inefficiency.

4. Manufacturing & Industrial

These highly technical and customizable products require in-depth demonstrations, making manual explanations ineffective, especially when dealing with complex machinery or customized solutions.

5. Real Estate

Real estate offerings involve multiple features, legalities, and processes that agents must repeatedly explain to each prospect, reducing efficiency and scalability.

Why Traditional Product Explanations Fall Short

The problem isn’t that you’re bad at explaining. It’s just that verbal explanations have limits, and you know that. Here’s why:

 

  • Information overload: Prospects can’t process everything you’re saying
  • Attention spans: People lose their attention after 8 seconds on average
  • Different learning styles: Not everyone can understand by just hearing, they need to see it
  • Cognitive burden: Complex product features require visual demonstration

With the above hurdles along the way, it’s not going to be easy for you to explain your products traditionally. 

 

We know this because at MotionGility, over the years, we’ve seen hundreds of founders struggling with this problem.

They knew their product deserved better than a stumbling verbal walkthrough, and that’s why they chose a better option:

 

Explainer Videos: A Better Way To Explain Products

An explainer video is basically a short, focused video that shows, not tells, what your product does. 

 

If done right, explainer videos can be your best salesperson, available 24/7 for your business.

 

These aren’t just animated cartoons; they’re strategic sales tools that simplify your product explanations through visual storytelling.

How Explainer Videos Transform Your Sales Process

1. Instant Clarity

Instead of 20 minutes of confusing explanations, prospects understand your value proposition in 60-second explainer videos.

 

Visual demonstrations cut through the noise and show exactly how your product solves their problem.

2. Consistent Messaging

 

Explainer videos help every prospect get the same explanation, which means you don’t need to remember to mention that crucial feature or fumble through a demo when you’re tired.

3. Time Freedom

 

You have the freedom to send the explainer video before the call. So that prospects come prepared, understand your product, and are ready for deeper conversations about implementation and ROI.

4. Scalable Sales Process

 

Your explainer video works even when you’re not available. It qualifies leads, educates prospects, and moves them through your sales funnel without any manual effort from you.

What Makes an Effective Explainer Video?

Not all explainer videos in the market are well-made. The best ones follow a simple formula:

 

Hook + Problem + Solution + How It Works + Call to Action

 

Try to keep it under 90 seconds, focus on benefits over features, and show real use cases for a better understanding.

 

And remember that your video answers the question, “What’s in it for me?” within the first 15 seconds.

 

If you can implement the above strategies, your explainer video won’t just help you with sales, but it will completely change your entire customer journey.

 

Your new users will onboard faster, your team doesn’t need to answer generic support tickets, and your brand awareness will gradually start to grow.

Conclusion

Every sales call where you’re explaining basic product functionality is a missed opportunity to grow your revenue.

 

Plus, your prospects want to understand quickly, and your growth depends on scalable processes.

 

In this situation, it’s logical to go with explainer videos because they aren’t just a nice-to-have marketing asset, but also free up your time for building relationships and closing deals, and that’s what matters the most for your business.

 

At MotionGility, we understand that and deliver you the best explainer video services in the market.

 

We’ve created 1000+ videos so far with an 89% engagement rate, which is higher than the average industry benchmark.

 

That’s why brands like Aditya Birla, HDFC Life, Karya Cloud, Rebrandly, etc. trust our services and recommend us.

 

So, if you want an explainer video for your product, which is engaging and affordable too, you can contact us here.